Privacy Policy

Information We Collect

When you donate, volunteer, or contact us through our website, we may collect your name, email address, phone number, mailing address, and details about the items you wish to donate or the volunteer roles you are interested in. We collect only the information necessary to process your donation, coordinate pickups, or match you with volunteer opportunities.

How We Use Your Information

We use your information to:

• Process donation receipts and tax acknowledgment letters
• Coordinate pickup scheduling for in-kind donations
• Match volunteers with appropriate mission opportunities
• Communicate about our programs, events, and mission updates (with your consent)
• Improve our website and services

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers (such as our payment processor Donorbox or our CRM platform GoHighLevel) solely for the purpose of processing your transactions and communications. These providers are obligated to protect your data.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

Contact

If you have questions about this privacy policy or your data, please contact us through our Contact Us page. You may request to view, update, or delete your personal information at any time.